Choose the tools, setup and hands-on help that fit your business. See what comes with each option, then tell us what else you need. We’ll help you find the right approach and make any extra costs clear before you decide.
Compare options · Plans & Services · Automation & AI · AI Enablement · Help & Support
Build your own connected operation.
$275 monthly · $2,750 annually, paid upfront
Put contacts, conversations, forms, sites and follow-up in one place. Growth is for teams ready to run their own workflows with a shared set of tools.
Ask AI and Ari AI access within the account configuration available to you
Self-service automations and tools for sites, funnels and forms
Two initial Brook activations selected during onboarding, such as a missed-call text-back or an appointment reminder sequence
One onboarding call to help you begin with a clear setup
Eligible additional help, quoted at member rates before work starts
Your team runs and edits the system. We can quote additional builds or supported changes when you want a hand.
Start with more of the system built for you.
$425 monthly · $4,250 annually, paid upfront
For teams that want stronger starting infrastructure and priority handling without handing over the whole operation.
Everything in Growth, plus access to custom agents and Communities
Three initial Stream builds selected during setup, such as connecting forms, bookings, customer stages and invoice reminders
One templated website adapted to your business
One internal staff tool at Pond scope for a bounded work process, such as a staff work screen
Partial done-for-you help during initial delivery, then priority handling and eligible member rates
Your team runs the system day to day. Pro includes access to custom agents. If you want one built, we scope and quote its design, activation and ongoing operation separately.
Growth includes two Brook activations. Pro includes three Stream builds. We choose these with you during onboarding or an upgrade, so your initial allowance goes toward work that matters now. They are initial implementation allowances, not monthly credits or an open-ended balance.
Managed has a written delivery scope and applicable build discounts. Additional workflows, integrations, agents and larger projects can be added as your needs develop.
On monthly billing, standard setup is $250 for Growth and Pro, and standard onboarding is $500 for Managed. Standard setup or onboarding is waived with annual payment. Growth, Pro and Managed do not include a trial.
Pro also offers a three-month upfront option: $1,275 with setup waived, then $425 monthly. Annual prices are upfront totals, not monthly payments.
Messages, calls, AI use, phone numbers, premium actions, outside services, hosting, monitoring or tuning may add charges. We explain build costs, ongoing service, usage and required account features before activation.
Existing customers: we review your current agreement and active setup before changing your service. Starting a new subscription is not the same as upgrading an existing one.
We start with an established layout and adapt the content, images and settings to your business. This is the website approach included where listed above. Work beyond the template can be added separately.
We develop the visual direction, layouts and experience around your brand and visitors, then build and review it with you. Deliverables and review rounds are agreed for the project.
AI-assisted design and development, shaped around your brief with human direction, editing and quality checks throughout. We still take testing, licensing and delivery seriously. This is a separately quoted approach.
A focused internal tool that helps your team complete a job—such as processing a work queue on phones or computers. Pro and Managed include one staff-use tool at Pond scope. Broader application development is scoped separately.
A product or portal built around customer journeys, accounts, business rules and integrations. We plan security, accessibility, hosting and upkeep as part of the software engagement.
Designer-led and AI-assisted are delivery approaches, not opposing quality levels. We explain what you receive, what you can edit and what ongoing care the finished work needs.
Some features and builds need a particular Pondocean level to keep working. Before activation, we identify those requirements, separate build costs from ongoing service and usage, and explain what a future change could affect. Chargeable work begins with your approval.
Core supports essential booking, contacts, social planning, Ask AI and one compatible templated automation managed as part of the system. Specialized and grandfathered agreements may differ. We’ll help you check the details attached to your account.
Automation & AI helps handle work for your business: follow-up, customer conversations, handoffs and connected processes. Start with one useful step or build a broader service.
AI Enablement helps your people and business put AI to work: practical staff guidance, organized company knowledge, working routines and the infrastructure to support them—including local office AI where it fits.
Barber and salon options provide a focused booking and follow-up path. Explore the setup and service options designed around appointment-based shops.
Use support and service options when something in your current service needs attention. If you have a new idea or want a change, tell us what you need—we’ll help work out the next step and make any additional cost clear.
Find the right fit for your business
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